@import"https://fonts.googleapis.com/css2?family=Archivo:wght@400;500;600;700;800&family=IBM+Plex+Mono:wght@400;500;600&display=swap";:root{--bg: #F2EEE6;--surface: #FFFFFF;--ink: #201D18;--ink-soft: #75705F;--ink-faint: #A39D8B;--line: #DCD4C1;--accent: #D9611E;--ok: #2E7D5B;--ok-bg: #E4F0E7;--warn: #B4791B;--warn-bg: #FBEDD7;--danger: #B03A2E;--danger-bg: #F7E2DE;--info: #3D6E86;--info-bg: #E4EDF0}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{font-family:Archivo,sans-serif;background:var(--bg);color:var(--ink)}.mono{font-family:IBM Plex Mono,monospace}:root{--safe-top: env(safe-area-inset-top, 0px);--safe-bottom: env(safe-area-inset-bottom, 0px)}.login-screen{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:calc(24px + var(--safe-top)) 24px calc(24px + var(--safe-bottom))}.login-card{width:100%;max-width:380px;background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:28px 24px}.login-card h1{font-size:20px;margin:0 0 2px}.login-card p.sub{color:var(--ink-soft);font-size:13px;margin:0 0 20px;line-height:1.5}.field{margin-bottom:14px}.field label{display:block;font-size:12.5px;font-weight:600;color:var(--ink-soft);margin-bottom:6px}.field input{width:100%;border:1.3px solid var(--line);border-radius:9px;padding:10px 12px;font-family:Archivo,sans-serif;font-size:14px;background:var(--bg);color:var(--ink)}.field input:focus{outline:2px solid var(--accent);outline-offset:1px}.btn-primary{width:100%;background:var(--accent);color:#fff;border:none;border-radius:11px;padding:12px;font-size:14.5px;font-weight:700;cursor:pointer;margin-top:4px}.btn-primary:disabled{opacity:.5;cursor:not-allowed}.form-error{color:var(--danger);font-size:12.5px;margin-top:10px}.form-info{color:var(--info);font-size:12.5px;margin-top:10px}.link-btn{display:block;width:100%;margin-top:12px;background:none;border:none;color:var(--ink-soft);font-size:12.5px;text-decoration:underline;cursor:pointer}.app-shell{max-width:620px;margin:0 auto;min-height:100vh;display:flex;flex-direction:column}.app-header{background:var(--ink);color:#f2eee6;flex-shrink:0;padding:calc(20px + var(--safe-top)) 20px 14px}.app-header-top{display:flex;justify-content:space-between;align-items:flex-start;gap:10px}.app-title{font-size:21px;font-weight:700}.app-sub{font-size:12.5px;color:#b7af9c;margin-top:2px}.header-actions{display:flex;gap:6px;flex-shrink:0}.logout-btn{background:none;border:1px solid #423D34;color:#c7c0ae;border-radius:8px;padding:6px 12px;font-size:12px;cursor:pointer;white-space:nowrap}.plan-line{font-size:11.5px;color:#b7af9c;margin-top:10px;font-family:IBM Plex Mono,monospace}.chiprow{display:flex;gap:7px;overflow-x:auto;padding:14px 20px 0}.chiprow:last-child{padding-bottom:4px}.chip{flex-shrink:0;padding:7px 13px;border-radius:20px;font-size:12.5px;font-weight:500;border:1px solid #423D34;background:#2b2822;color:#c7c0ae;cursor:pointer;white-space:nowrap}.chip.active{background:var(--accent);border-color:var(--accent);color:#fff}.ticket-list{flex:1;padding:16px;display:flex;flex-direction:column;gap:10px}.empty-state{text-align:center;color:var(--ink-soft);margin-top:60px;font-size:13.5px}.ticket-card{display:flex;background:var(--surface);border:1px solid var(--line);border-radius:12px;overflow:hidden;cursor:pointer}.ticket-card.ok{border-left:3px solid var(--ok)}.ticket-card.warn{border-left:3px solid var(--warn)}.ticket-card.danger{border-left:3px solid var(--danger)}.ticket-card.info{border-left:3px solid var(--info)}.ticket-stub{width:58px;flex-shrink:0;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;padding:10px 4px;border-right:1.5px dashed var(--line)}.ticket-body{flex:1;padding:11px 13px 10px;min-width:0}.row-top{display:flex;justify-content:space-between;gap:8px;margin-bottom:4px}.sucursal{font-size:12px;color:var(--ink-soft);font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.priority-tag{font-size:10px;font-weight:600;color:var(--ink-soft);border:1px solid var(--line);border-radius:5px;padding:1.5px 6px;flex-shrink:0}.priority-tag.urgente{color:var(--danger);border-color:var(--danger)}.titulo{font-size:14.5px;font-weight:600;margin-bottom:8px}.row-bottom{display:flex;justify-content:space-between;align-items:center}.status-chip{font-size:10.5px;font-weight:600;padding:3px 9px;border-radius:20px}.status-chip.ok{background:var(--ok-bg);color:var(--ok)}.status-chip.warn{background:var(--warn-bg);color:var(--warn)}.status-chip.danger{background:var(--danger-bg);color:var(--danger)}.status-chip.info{background:var(--info-bg);color:var(--info)}.fab{position:fixed;right:18px;bottom:calc(22px + var(--safe-bottom));background:var(--accent);color:#fff;border:none;border-radius:26px;padding:13px 18px;font-weight:700;font-size:13.5px;cursor:pointer;box-shadow:0 8px 20px -6px #d9611e99}.fab:disabled{opacity:.45;cursor:not-allowed;box-shadow:none}.overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#14120f6b;display:flex;align-items:flex-end;justify-content:center;z-index:30}.sheet{position:relative;width:100%;max-width:620px;max-height:88vh;background:var(--surface);border-radius:20px 20px 0 0;overflow-y:auto;padding:20px;padding-bottom:calc(20px + var(--safe-bottom))}.sheet h2{margin:4px 0 16px;font-size:17px}textarea{width:100%;border:1.3px solid var(--line);border-radius:9px;padding:10px 12px;font-family:Archivo;font-size:14px;min-height:64px;background:var(--bg)}select{width:100%;border:1.3px solid var(--line);border-radius:9px;padding:10px 12px;font-family:Archivo;font-size:14px;background:var(--bg)}.opt-row{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:4px}.opt{padding:8px 12px;border-radius:9px;border:1.3px solid var(--line);background:var(--bg);font-size:12.5px;font-weight:500;cursor:pointer;color:var(--ink-soft)}.opt.selected{background:var(--ink);border-color:var(--ink);color:#fff}.detail-row{display:flex;justify-content:space-between;padding:10px 0;border-bottom:1px solid var(--line);font-size:13.5px}.detail-row:last-of-type{border-bottom:none}.detail-desc{font-size:13.5px;line-height:1.5;margin:4px 0 16px}.actions{display:flex;flex-direction:column;gap:8px;margin-top:18px}.btn{border:1.3px solid var(--line);background:var(--surface);border-radius:10px;padding:11px;font-weight:600;font-size:13.5px;cursor:pointer}.btn.primary{background:var(--ink);color:#fff;border-color:var(--ink)}.btn.danger-outline{color:var(--danger);border-color:var(--danger);background:var(--danger-bg)}.close-btn{position:absolute;top:16px;right:16px;background:none;border:none;font-size:20px;cursor:pointer;color:var(--ink-soft)}.loading-screen{display:flex;align-items:center;justify-content:center;min-height:100vh;color:var(--ink-soft)}.settings-body{flex:1;padding:16px;display:flex;flex-direction:column;gap:14px}.card{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:16px}.card h3{margin:0 0 10px;font-size:15px}.muted{color:var(--ink-soft);font-size:13px;margin:4px 0}.muted.small{font-size:11.5px}.list-row{display:flex;justify-content:space-between;align-items:center;padding:8px 0;border-bottom:1px solid var(--line);font-size:13.5px}.list-row:last-of-type{border-bottom:none}.mini-btn{background:none;border:1px solid var(--line);border-radius:7px;padding:4px 10px;font-size:11.5px;color:var(--danger);cursor:pointer}.mini-btn:disabled{opacity:.5;cursor:not-allowed}.inline-add{display:flex;gap:8px;margin-top:12px}.inline-add input{flex:1;border:1.3px solid var(--line);border-radius:9px;padding:10px 12px;font-family:Archivo,sans-serif;font-size:14px;background:var(--bg);color:var(--ink)}.inline-add .btn-primary{width:auto;margin-top:0;padding:10px 16px}